Sharing Your Personal Information
We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners for the purposes outlined below. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Security Practices for Payment Processing
We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.
The company adheres to strict industry standards for payment processing, including:
128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
Personal Information We Collect
Personal Information is information which can be used to identify an individual. We collect Personal Information any time the Services are used. The Personal Information collected includes information provided to us directly by individuals and that is provided to us by merchants or financial institutions. The collection of Personal Information described herein is necessary for use of the Services. This information includes but is not limited to:
Contact information (such as email address, phone number, and mailing address)
Order and payment information
We collect other information, such as:
IP address and information about the device used to access the Services
How and which Services are used
Merchant and merchant account information, including account information we may gather from third party sources
Information provided to us through means such as social media or when you contact us through our website
We also collect or compile other information about you (such as enrollment numbers or demographic group information) which does not identify you. We may use or share any other information with third parties for any lawful purpose.
How We Use Personal Information
Usage and disclosure of Personal Information varies based on a party’s relationship with CyberSource. CyberSource primarily uses this information to provide the Services and related features and to:
Facilitate the processing of payment transactions through Authorize.net
Respond to requests and inquiries
Provide support services
Send administrative information, such as changes to our terms, conditions, and policies
Administer promotions or contests
Facilitate social sharing functionality
Analyze and monitor Services usage and to make improvements
Help secure the Services, prevent fraud and enforce our policies
Help personalize our Services
Communicate about other CyberSource services or those of our affiliates or other third parties
To make contact, directly or through a third party vendor, to complete a survey or questionnaire
To communicate, directly or through a third party vendor, about CyberSource offerings, about general company news and industry trends, and to address responses to a survey or questionnaire
Compile information for use on an aggregated and de-identified basis
Conduct data analysis and research, audits, develop new products, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities
Perform other activities with consent
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